Home » Reviews
2097 Riverdale Street, West Springfield
4.5 192 reviews
Reviews
John Devine was very friendly and professional. He is very knowledgeable and answered all of our questions questions. He made us feel like we have known him for years. We highly recommend John for your home improvement needs.
I would like to thank Marc Fragoso, Santos and the entire team. We had to replace our roof last minute , The job was completed in a day. We could not be any more pleased with the professionalism of the entire team from start to finish. Thank you for making this project seamless! We will be back with other projects and will pass on your services to friends and family.
We were so happy with Vista. I don’t like vinyl replacement windows. That’s what I told Amy. But I’ve got to take that back. I LOVE these new windows. They’re really high quality. They look fantastic, they open and close so easily, and the grids are between the panes, so they’re really easy to clean. And Vista was a dream to work with. They kept us informed as to when the windows were being manufactured, when they received them, and accommodated our schedule for installation. The installation team was also super professional, and worked quickly and did an awesome job. I’m so happy with the windows that now I’m coming back to Vista for siding. Can’t recommend them more highly.
Good Evening we met with John Devine today to go over our windows needs he was very understanding and was willing to go through various options to make sure we made the Rt decision we decided to go Vista based on the quality of the product being sold and the great value that we know for a fact are going to be getting our money’s worth for a lifetime!! Great Customer Service! Highly Recommended ☺️
John Devine came to my house this afternoon and by the time he left (4+ hours later) I signed up for a new roof, siding, windows, and I’m installing a new slider. Is he a great salesman? Yup! He was such a breath of fresh air though and walked me through the whole process and addressed any concerns. I feel so confident having him in my corner and my point of contact for this major project. I can’t wait to get started and meet the rest of the team!
John Devine arrived on time and had no problem explaining the product or answering any questions. He has a great personality and was personable in handling our remodeling needs. Great salesman.
I had the pleasure of meeting today with John from Vista home improvement I am in need of windows for a couple of years now and I have met with other companies but did not follow through with any of them I find this small company to be honest and very professional I was completely satisfied with the presentation given today by John
Employees (Max + Vlad) polite, neat & professional exhibiting great skills with installations. We were told project would be completed in 2 days but was done in 2 1/2 days despite no unexpected problems. Also were told employees would be aware of indoor only pets. We are pleased with our new bathroom.
We met with John to go over our needs for window replacement. He stayed with us for over 3 hours working through options, helping us determine finances and making sure we felt comfortable with our choice. He even made friends with our dog! John was professional but also very friendly. I look forward to writing up a follow up review on how well the job was done!
John Devine was extremely detailed in explaining the process to us and was very patient with us while we discussed the project.
Kyle Matzo is a exceptional salesperson!! His customerservice skills exceeds perfection.I was very impressed on his knowledge of how well he explained the products I am interested in.Kyle is certainly a asset for Vista home improvement.
I was soo impressed on how well Kyle informed me regarding installing a new shower and door to make it look entirely better and more efficient for my family.Kyle was so patient with all my qustions,He was highly Professional.He is certainly an asset for Vista.
We can not say enough about the service we received through Vista, and the quality of the door and installation that was delivered. The entire sales process with John Devine was amazing. He worked patiently with us as we changed our door selections over and over to achieve a look at a cost that was what we’re looking for. John provided us with frequent updates until our door was finally delivered, and installed. Not to mention the professionalism of the install team – they were courteous, quick, and not a trace of dust behind! The service and end product surpassed our expectations!!!!
I would like to thank the entire Vista staff for helping with answering all the questions that we had in regards to our garage and home roof. Santos and his crew did an excellent job. We appreciate all the hard work that was done in 30 degree weather. The Project Supervisor Mark aka number #1 thank you for answering all our questions ,concerns and being helpful!! Best Regards from CT
We replaced all windows, front door, siding, and gutters of our house. It was a big project and as first homeowners, we needed a lot of guidance and the Vista Home Improvement’s team helped us with every step of the process. We felt very well attended with their professionalism. Every person that we needed to interact with was very helpful and friendly. The communication with them was always fast and effective. The secretaries were very friendly. David Lazo, the salesman was very knowledgeable of their product and went far and beyond explaining not only the product but the process and how our house would improve. He made good suggestions when we needed guidance and he advocated for us to get the best price possible. The team who installed our doors and windows were super-fast, accommodating to our requests, very respectful of the interior of the house and left the areas even cleaner than how they found them. The team that installed the siding (Mr Frank’s team) were so professional and hardworking, that the super cold weather didn’t stop them from coming and finishing the project as fast as the weather permitted. We are so impressed on how detail oriented they were, and how they improved areas of the house that we didn’t even realize needed improvement. The gutter team were fast and did an excellent job on setting up the right way for the gutters. We used to have water issues in our basement, and it seems that our problem was our gutters. Thanks to the professionalism of this team, we might not have that problem ever again. Marc Fragoso was very helpful and friendly, and made sure all the little details of the project were covered. We had to wait for several months for the material to arrive, but once the material was here and they set the start project date, they were right on time. They took care of all the permits needed, which we understand can be very difficult in our city. They took care of all the trash and left the house completely clean form any debris this project generated. We are so happy we chose Vista Home Improvement they really gave us piece of mind with every step of the process, our house looks amazing, and we can’t wait to see our next energy bill that will probably show savings. We highly recommend them. They are worth it.
John was awesome sorry to have you come back to Boston for another quote but you guys did a great job
We used Vista for a new door installation and the experience was great. Mike was very professional and made us feel comfortable. He was there to guide us throughout the whole process. Would definitely recommend them for your future home improvements!
Mark was very polite, professional and helpful with us in making our decision to have our roof repaired. It was a pleasure talking with him. He answered all our questions!!! I can’t wait to see the finished project.
I would happily recommend this organization due to their commitment to quality and timely work.
The meeting we had was very informative and the product specialist that came to showcase vista helped us understand everything that involves the company and the product that we arw purchasing which is windows. I love that the specialist was very lively and kind and had amazing humor but above all else he knew what he was talking about it didn’t feel like he was selling a product but more like he was a friend giving my family a gift 🙂
Product specialist: John Devine
Vista Home Improvement did a great job on our window, siding and gutter project! Even though we had a couple of issues, the team was responsive and worked with us to get it handled efficiently. Marc & his team were great to work with!
Vista Home Improvement did amazing job replacing my roof. I was denied financing with three different company’s thoughts it wouldn’t be possible to get new roof. I was going to quit but I found Vista Home Improvement I love everything from start to finish. Their teams make the impossible happened now my whole house have a beautiful roof for affordable price. Thank you Vista Home
John Devine was great, very informative and explained every aspect of what we were signing up for. He offered us the best deal he possibly could and I look forward to installation!
Vista Home Improvement did a great job on our window, siding and gutter project! Even though we had a couple of issues, the team was responsive and worked with us to get it handled efficiently. Marc & his team were great to work with!
By far, the most professional and reliable service I have ever encountered. I couldn’t be more pleased with the entire process.
The meeting we had was very informative and the product specialist that came to showcase vista helped us understand everything that involves the company and the product that we arw purchasing which is windows. I love that the specialist was very lively and kind and had amazing humor but above all else he knew what he was talking about it didn’t feel like he was selling a product but more like he was a friend giving my family a gift 🙂
Product specialist: John Devine
By far, the most professional and reliable service I have ever encountered. I couldn’t be more pleased with the entire process.
John Devine was great, very informative and explained every aspect of what we were signing up for. He offered us the best deal he possibly could and I look forward to installation!
Just finished or initial meeting with John Devine from Vista about our front door installation and we were very impressed with his product knowledge knowledge and attention to detail in all aspects. We’re very much looking forward to the project.
John Devine came out and went over all of the products he was extremely personable, knowledgeable, patient and spent well over 2 hours at our house going over all of our options. We were extremely impressed and would recommend John and Vista Home Improvement.
We met with Stone Oliver to discuss and get a estimate for a bathroom remodel. He was very friendly, knowledgeable and thorough explaining the company’s services and products.
I had the privilege to speak to Ashley Harris on the phone she was very friendly and professional. John Devine was professional, respectful and informative .
Very professional, John Devine was nice and worked with us ! Would recommend them(Him) to everyone. A1
As our work has not yet begun, this review will concentrate on the sales aspect of home improvements. I initially contacted Vista after realizing they were a preferred vendor for BJ’s . The salesman who came to our home was Stone Oliver. The last thing I wanted was an all night presentation on windows, I just wanted the bottom line – but he made the visit painless. The presentation he made was one of the things that endeared me to this company. I have never seen an employee work so hard for a customer while representing a company so well. My initial consult was for windows but while working one the best way to finance I found myself in need of a roof replacement. I didn’t even realize they did roofs, but in a short discussion I had mentioned it to Stone. He arrived at my house the next day. grabbed the bull by the horn and went to work on a package for me. Stone has put more effort into getting a package that will work for us and went over and above helping us get the best price, with the best finance plan that would work for our home. I had no other quotes for windows because contractors are unresponsive and/or didn’t sell what we were looking for. I had two other quotes for the roof, but neither contractor had been around for more than 5 years or had reviews that I could read. I will say Vista was a bit more expensive than the other roofing prices, however, you can’t put a price on customer service and longevity of a company. Vista has a solid reputation and I am confident if any issues arise with the work, they will be there to handle it. The savings I could have gotten with another roofer would soon be lost if a warranty claim arises and they are no longer in business or wont honor the warranty. My dad taught us you get what you pay for – and when making such a large investment, you need to take into consideration more than just dollar amounts – and trust me I am not the person who can just ignore a possible savings. However, I believe in Vista, but more importantly I believe in Stone . He has worked miracles to get the package together, to get it financed and to help me make the tough decisions. He will be there to see this project through and I know if any issues arise he will be there to fix them the second I reach out to him. After weeks of work, we finally signed a contract today and I am happy the stress of my home issues have been quelled by him. If the work goes as well as the sales did – I will have a perfect project. More importantly, I will have a trusted sales person and contracting company I can turn to and trust in the future when other needs arise. I will leave a review once the work is done, but so far – Stone has gotten me through the hardest part and there is no star rating high enough to give for that!!!
John Devine was very thorough, professional and friendly.
I had a great experience with Stone Oliver he fully explained everything to me very clear with everything he is a nice guy I would recommend him to anyone 👍
I was truly impressed with John Devine’s knowledge on remodeling my bedroom bathroom. The pricing and the decoration I was really impressed. I cannot express how happy I am to have Vista do the bathroom.
Great guy, had a lot of patience, knew his inventory, great products. John Devine was great.
Vista home improvement came to my home and redid my shower/tub and I am so in love with the finished product! Everyone was so professional and all the work was completed on the time schedule given to me! the finished product is a beautiful shower that we can’t to enjoy for years to come!
We recently had a complete roof replacement. Before proceeding, we did comprehensive research of area companies and Vista came out on top, with good reason! All appointments were not only on time but were extremely punctual.
We met first with Product Specialist Holly, who was enthusiastic, very knowledgeable and helpful. While at our home assessing the proposed job, Project manager Rick explained the entire process in layman’s terms.
The day of the job, Project Supervisor Marc arrived early and went over the entire job with the crew.
All company representatives left us with a business card with their cell #’s to call if we required anything. The installation crew was amazing. They arrived early and began immediately. They were no nonsense, very focused and, worked like a well oiled machine. All Vista team members were polite and respectful of my special request to be cognizant around some of my more cherished trees & shrubs.
Vista was fastidious in their care for my home and lawn, not one speck of debris was left behind.
Vista, the installation crew, company representatives, everyone, exceeded our expectations. Vista stands behind their work and products. If you wish to relax after a major home improvement project knowing the job was done correctly, you will want to consider Vista.
Dan & Kim
Belchertown
Vista installed replacement windows in our kitchen. This was the third time we have used their services. They replaced all the other windows in the house and a door prior. They also replaced a roof and installed insulation in our basement. They communicate well and we’re on time. The workers were professional, courteous and worked quickly but efficiently. We will certainly look to them again for other house updates in the futures
Vista installed replacement windows in our kitchen. This was the third time we have used their services. They replaced all the other windows in the house and a door prior. They also replaced a roof and installed insulation in our basement. They communicate well and we’re on time. The workers were professional, courteous and worked quickly but efficiently. We will certainly look to them again for other house updates in the futures
I am very impressed with the work of Vista home improvement. Communication is great with everyone from the sales representative who came out initially, to the finance department, to scheduling and to the contractor who did the work. We are very happy with our new tub and shower and can’t wait to enjoy it and show it to others. Job well done!
EXPERT INSTALLATION
Our highly trained, experienced crews can complete any project flawlessly, so you’ll love the finished result.
TOP-RATED PRODUCTS
We work with the top brands to provide our customers with beautiful, durable products that offer maximum performance.
WORRY-FREE WARRANTIES
You’ll have the peace of mind of knowing we stand behind our work with warranties that cover materials and labor.
$500 OFF
Your Bath or Shower + Free upgrade to a pulse system
$500 OFF
© All rights reserved by Vista Home Improvement
Company
Read reviews for high-quality home improvement products:
4.5 192 reviews
Our new bath sales team can be reached at: 413-423-1389
Bathrooms
Exteriors
company
GET A FREE QUOTE