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Vista Home Improvement IconVista Home Improvement

2097 Riverdale Street, West Springfield

4.6 274 reviews

  • Avatar Laura Kevghas ★★★★★ 2 weeks ago
    We were so happy with Vista. I don’t like vinyl replacement windows. That’s what I told Amy. But I’ve got to take that back. I LOVE these new windows. They’re really high quality. They look fantastic, they open and close so easily, and … More the grids are between the panes, so they’re really easy to clean. And Vista was a dream to work with. They kept us informed as to when the windows were being manufactured, when they received them, and accommodated our schedule for installation. The installation team was also super professional, and worked quickly and did an awesome job. I’m so happy with the windows that now I’m coming back to Vista for siding. Can’t recommend them more highly.
    I had to come back and add more commentary because now I’m a repeat customer. Vista just finished completely re-siding my house with vinyl installed over old clapboards. The siding product is AMAZING - looks absolutely gorgeous and comes with a lifetime warranty. The installation team worked really hard and efficiently - and they got here a week earlier than expected! The installation supervisor, Marc Fragoso, stayed in constant contact and was available by cell phone to quickly respond to all of my questions or concerns. I really had only 3 or 4 concerns during the process, and those were quickly resolved. Once again, I’m delighted with the product, but more importantly, with the constant communication throughout the project. You know those contractors who never return your phone calls before, during or after the project? Vista is the complete opposite of that! My project was expensive, but honestly, not much more than the local guys I got quotes from, and I feel like the professionalism of everyone on Vista’s team makes paying a slightly premium price totally worth it.
  • Avatar Anna Michalak ★★★★★ a month ago
    I want to put a BIG shout out to you folks. Very professional!!! Most of all, I want to say thank you to Marc Fragoso and his crew, especially Frank. Not only were the 2 of them available everyday to answer questions but if I wanted something … More altered, Frank was on it immediately! When the job was completing, Marc was right on top of any issues with the "punch list". I would recommend this company in a heartbeat. I have dealt with many contractors and not many were this professional and considerate.
    Thank you Vista Home Improvements but most of all thank you Marc Fragoso.
  • Avatar Myra Jacobs ★★★★★ 2 months ago
    Highly recommend working with Vista home improvement. As a new homeowner, getting quotes for needed updates is a hassle but Vista Homes made the process easy and enjoyable. They set my appointment and called ahead of time to confirm, got … More enough information about what I needed, and sent someone to give a free quote on roof repair and a bathroom redo. John, my consultant was super personable and informative throughout the visit. I originally called for a roof quote but we ended up reviewing my roof, bathrooms, sliding doors, and even got extra home maintenance tips. Learned that my requested improvements can wait but will definitely be following up with Home Vista once I’m ready to start roof and bathroom updates.
  • Avatar Emi_baby 007 ★★★★★ 6 months ago
    They did a beautiful job on our roof!! Thank you so much Vista team and Rick, Josh, and Tim for all your hard work. We have really good warranty and I would highly recommend using Vista. They used thick sheets of wood as well. The entire … More roof had to be done and they got it done in one day!
    All the best, Rebecca and Chris. Thank you again.
  • Avatar Cindy Siller ★★★★★ 10 months ago
    John came to our home to discuss window installation. He was a PLEASURE. I would have been an easy sale. He asked me what I expected to pay. I told him. He could have easily sold me lesser quality replacement windows for the price … More I was looking to spend. He politely asked me if I wanted to learn about replacement windows. He was amazing. This guy loves his job; believes in his product and his company. He is enthusiastic, professional and a pleasure to do business with. I plan to refer John and Vista to my son for his bathroom update in the near future. Very positive experience. I highly recommend John. Still waiting on the project completion but I will surely post an update at that time.
  • Avatar Kendra Griffin ★★★★★ a year ago
    Mark was very polite, professional and helpful with us in making our decision to have our roof repaired. It was a pleasure talking with him. He answered all our questions!!! I can't wait to see the finished project.
  • Avatar Kim Archambault ★★★★★ a year ago
    We recently had a complete roof replacement. Before proceeding, we did comprehensive research of area companies and Vista came out on top, with good reason! All appointments were not only on time but were extremely punctual.We met first … More with Product Specialist Holly, who was enthusiastic, very knowledgeable and helpful. While at our home assessing the proposed job, Project manager Rick explained the entire process in layman's terms.The day of the job, Project Supervisor Marc arrived early and went over the entire job with the crew.All company representatives left us with a business card with their cell #'s to call if we required anything. The installation crew was amazing. They arrived early and began immediately. They were no nonsense, very focused and, worked like a well oiled machine. All Vista team members were polite and respectful of my special request to be cognizant around some of my more cherished trees & shrubs.Vista was fastidious in their care for my home and lawn, not one speck of debris was left behind.Vista, the installation crew, company representatives, everyone, exceeded our expectations. Vista stands behind their work and products. If you wish to relax after a major home improvement project knowing the job was done correctly, you will want to consider Vista.Dan & KimBelchertownService: Install drywall
  • Avatar Shaneika Hunt ★★★★★ a year ago
    I am very impressed with the work of Vista home improvement. Communication is great with everyone from the sales representative who came out initially, to the finance department, to scheduling and to the contractor who did the work. We … More are very happy with our new tub and shower and can’t wait to enjoy it and show it to others. Job well done!Service: Remodeling
  • Avatar Kenneth Palladino Jr ★★★★★ a year ago
    Vista installed replacement windows in our kitchen. This was the third time we have used their services. They replaced all the other windows in the house and a door prior. They also replaced a roof and installed insulation in our basement. … More They communicate well and we’re on time. The workers were professional, courteous and worked quickly but efficiently. We will certainly look to them again for other house updates in the futures
  • Avatar Adelaida Ortiz ★★★★★ a year ago

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