Meet the Team

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Meet the Vista Team


Stefan Dean – CFO & HR Director

  • About Me: Stefan came to Vista Home Improvement in 2018 fresh off a 27-year career in the Hospitality Industry. Stefan started washing dishes at friendly’s when he was 16. Throughout his career, Stefan traveled for corporations opening restaurants all over the country. In his last position, he was an operations manager for Dventures Hospitality in Boston Ma, overseeing 5 restaurants, 3 nightclubs, and an Inn with 630 employees. Wanting to move back home to Holyoke MA, and try his hand at a new career in accounting Stefan took a temporary position doing the payroll for the Union Construction Workers building the new MGM Springfield. While there he connected with Brian the owner of Vista and the rest is history. Stefan Loves the outdoors and gardening, as well as golfing and hiking.  A top ten item on his bucket list is a trip to Scotland with his family.
  • Favorite Quote: “Stay green and growing, never get ripe and rotten.” – Ray Kroc
  • License #: S7999156

Contact Center Team

Ed Mottor – Contact Center Manager

  • About Me: Hails from Brookfield, MA, avid camper and traveler.
  • Favorite Quote: “Let us endeavor so to live so that when we come to die even the undertaker will be sorry.” – Mark Twain

Robyn McKerley – Contact Center Representative

  • About Me: My hobbies include cooking & reading and it’s on my bucket list to travel outside the country
  • Favorite Quote: “The only true wisdom is knowing you know nothing,” Socrates extra Transplant from Alaska Quote

Mia Moore – Call Center Representative

  • About Me: I was born and raised in Springfield, MA. I aspire to be a police officer in New York City one day. During my free time, I find myself lounging at home or hanging with friends. I wholeheartedly live by the saying “live your best life”… by any means. One thing I’ve always wanted to do was visit a rainforest.

Ashley Harris – Call Center Representative

  • About Me: My name is Ashley, and I am from Webster, MA. I love reading and plants! I try to always stay positive, down-to-earth, and humble. My bucket list includes visiting every state in the United States. I aspire to teach.
  • Favorite Quote: “Once a second, somewhere in the universe a star explodes with the brilliance of an entire galaxy.” – Unknown

Christopher (CJ) Wheeler – Call Center Supervisor

  • About Me: I love old-school JDM and most things adventurous.
  • Favorite Quote: “You only die only, but you live every day.” – Unknown

Alyssa Dowding – Call Center Representative

  • About Me: I am from Connecticut. My hobbies are playing the cello, reading, and binge-watching my favorite shows. I would like to travel to at least 5 countries and explore their historical landmarks.
  • Favorite Quote: “Who are we, who is each one of us, if not combinatorial of experiences, information, books we have read, things imagined?” – Italo Calvino

Varin Bates – Contact Center Representative

  • About Me: My favorite hobby is reading manga and playing video games. It’s on my bucket list to go to Japan someday.
  • Favorite Quote: “Be the change you want to see in the world.” – Gandhi

Melissa Blais – Contact Center Representative

  • About Me: I am originally from Springfield and I love to go hiking and take my dog for walks. It’s on my bucket list to go sky diving and visit all the national parks in the United States.
  • Favorite Quote: “Always remember that you are absolutely unique. Just like everyone else.” – Margaret Mead

Sales Team

Leo Duplessis – Sales Manager

  • About Me: Leo is originally from New Brunswick, Canada. His favorite hobby is hiking with his dog, Titan. It’s on his bucket list to thru-hike the Appalachian Trail.
  • Favorite Quote: “You will get all you want in life if you help enough other people get what they want.” – Zig Ziglar
  • License #: S86246233

Murray Fanning – Product Specialist – Exterior Division

  • About Me: I can to Vista 4 years ago as a seasoned sales leader with 20+ years under his belt working his way up to management in the automotive industry for brands such as Lexus, Chrysler/Fiat, and GMC. In his free time, he enjoys spending time boating, biking, and all things outdoors with his wife and kids. His goal every day is to not just sell the products, but to find the best custom solution for each of his individual clients.

Wilbur Loadholt – Product Specialist

  • About Me: I am from South Carolina and my favorite hobby is playing video games. It is on my bucket list to become a homeowner.
  • Favorite Quote: “Good, better, best. Never let it rest. Until your good is better and your better is best.” 
  • License #: 41393670

David Lauzon – Product Specialist – Exterior Division

  • About Me: My favorite hobby is making music. I love hearing sounds and re-creating those sounds to make my own. Music is by far the largest motivator in the world. To partake in the creation of that motivation is intriguing. It’s on my bucket list to go to Ibiza or somewhere of similar exoticness and stay in one of those villas on the water.
  • Favorite Quote: “To try is to attempt expecting failure, just do it.” – Confucius
  • License #: S31146625

Jay Loadholt – Product Specialist – Exterior Division

Administrative Team

Erica Ritchie – Administrative Assistant

  • About Me: I am from Agawam. I love vacations to the Cape, the beach, and playing sports. I am a mother of 2 wonderful kiddos. It’s on my bucket list to jump out of a plane.
  • Favorite Quote: “Never let the fear of striking out keep you from playing the game.” – Babe Ruth

Production Team

Rick Lajeunesse – Production Manager

  • About Me: I have been in construction for 20 years. I have been with Vista for 5 years and I love what I do every day. Taking care of customers is my first priority. In my spare time, I love coaching my kids’ softball teams.

Samuel Watkins – Product Associate – Exterior Division

  • About Me: I enjoy playing video games and it’s on my bucket list to visit China.
  • Favorite Quote: “It does not matter how slowly you go as long as you do not stop.” – Confucius

Mark Quiterio – Product Specialist – Exterior Division

  • About Me: Originally from Ludlow, MA. It’s on my bucket list to take my family to Portugal.
  • Favorite Quote: “If you don’t have time to do it right, when will you have time to do it over?” – John Wooden

John Devine – Product Specialist / Team Leader

  • About Me: I am from Southwick, MA. My favorite hobby is snowmobiling and it is on my bucket list to fly in a fighter jet. I am a proud dog dad to my German shepherd, Luna, and excited to be married to my best friend Paige in October 2023.
  • Favorite Quote: “Goals live on the other side of obstacles and challenges. Be relentless in the pursuit of those goals. Make no excuses, and place no blame.” – Ray Bourque

Allyson Mulville – Service Manager/Production Coordinator

  • About Me: I started working for Vista in 2017 in the Communication Center and moved to the Production department in 2018. I enjoy traveling and spending quality time with my 4 nieces. It’s on my bucket list to travel to Alaska and see the northern lights.

Cassie Dudek – Lead Production Coordinator

  • About Me: My name is Cassie Dudek and I am the Lead Production Coordinator at Vista Home Improvement. I was born and raised in Western Massachusetts and graduated from Westfield State University with a Bachelor’s Degree. Post-college, I moved to Lincoln, Nebraska where I spent a few years genuinely finding myself professionally and personally. I moved back home to MA. in 2014, met my husband, and started our family. We have two beautiful children, 2 cats, and 1 dog. My favorite pastime is making memories with my family and spending time at the beach.
  • Favorite Quote: “Every little thing’s gonna be alright” – Bob Marley

Kyle Matzko – Product Associate – Bath Division

  • About Me: Kyle grew up in Monson, MA. He is a sales professional with a diverse background that also includes management, leadership, and logistics. He loves networking both on and off the job and enjoys trying new things whenever he gets the chance.
  • Favorite Quote: “An eye for an eye makes the world blind.” 

John Lee – Product Associate – Exterior Division

Holly Gaston – Team Lead – Bath Division

  • About Me: Holly is originally from Connecticut/North Carolina, and joined Vista from a long family history of contractors, but also a strong individual financial background. Holly brings to the table a unique combination of understanding the design and construction elements and translating that to fit the needs of each individual homeowner.
  • Favorite Quote: “Show value, create an experience, and always try to exceed customers’ expectations.” – Unknown

Jared Berube – Product Associate – Bath Division

  • About Me: Jared was born in upstate NY and is from Worcester MA, he is a sales professional with years of experience. He is the nicest guy you’ll ever meet.
  • Favorite Quote: “Building a good customer experience does not happen by accident. It happens by design.” – Unknown

Stone Oliver – Product Associate – Bath Division

  • About Me: I have a CCSU Construction Management major from Ellington, CT. I enjoy traveling to see new places and golfing more than anything else. My goal is to create a unique and superior experience for every one of my customers! 

Ron Buck – Production Coordinator

  • About Me: I have Been with Vista Home Improvement for one year. Prior to Vista, I was the Operation Manager for  Kaycan Building products for 16 years. I specialize in vinyl and wood siding and windows. A little about myself I have been married to my lovely wife Tammy for 28 years I have two great Children Haley and Nolan . My favorite hobby is spending time with my family which is the most important thing to me. I do enjoy the outdoors hiking and fishing. It is on my bucket list to see my family in Germany.
  • Favorite Quote: “Keep the faith.” When my son was in boot camp at Paris Island, I started using this quote and it has stuck with me every day since.

Project Team

Marc Fragoso – Lead Project Supervisor

  • About Me: Hello! I am the lead supervisor. I love being outdoors. Most weekends, you can find me out boating with my family and friends. “I’d tell you a roofing joke, but it’s probably over your head.”

Kevin Baker – Project Supervisor

  • About Me: I have been with Vista for 9 years, first as an installer, and now as a project supervisor. In my downtime, I love camping, fishing, and hanging out with the kids and my girlfriend.

Josh Dudek – Project Supervisor

  • About Me: I’m Josh, one of the project supervisors. I just started with Vista this year. I have a beautiful wife and we have two little ones. I enjoy watching football and spending time with my family. 
  • Favorite Quote: “Success isn’t always about greatness. It’s about consistency. Consistent hard work leads to success. Greatness will come.” – Dwayne Johnson
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